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9/10/2019 (Permalink)

SERVPRO. We’re always here to serve.

SERVPRO of Park Cities Professionals can save you from higher property damage costs!

1-4-8 Service Response Guidelines

SERVPRO’s 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expenses from secondary damages.

• 1. Within one hour from notice of loss, SERVPRO of Park Cities Professionals will contact you to arrange for service.
• 4. Within four hours of loss notification, SERVPRO of Park Cities Professional will be on-site to start mitigation services (if necessary).
• 8. Within 8 business hours, a verbal briefing of the scope of work will be communicated to the property manager or point of contact by a SERVPRO of Park Cities Professional.

Restore Versus Replace - SERVPRO of Park Cities Professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting - Through pretesting, SERVPRO of Park Cities Professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expenses and business disruption.

Inventory Analysis - The Inventory Analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service - CCIS provides itemized room-by-room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete with Loss Reports - Online access is available to all files, information and proof of results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center - Prompt work order handling and dispatch don’t have to wait for daylight. Utilizing SERVPRO’s 24/7 Call Center, emergency services can begin as soon as possible, helping minimize additional loss, downtime and expense.

Large Loss Capabilities – Catastrophic Loss Response Team - With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO’s Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

Professional Reassurance and Consistency - As leaders in cleanup and restoration, SERVPRO of Park Cities Professionals strive to maintain a professional appearance in uniform, equipment, vehicles and cleaning methods to help convey “Green
means clean!”

National Accounts Guidelines (for National Accounts Insurance Clients) - To assure to our clients they will receive consistent, professional service and performance across the country, the National Accounts Guidelines require completed job files, detailed communication and much more from SERVPRO of Park Cities Professionals.

More than 1,700 Franchises located in North America - SERVPRO of Park Cities Professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.